Reviews
What owners and tenants told us between March 2017 and June 2021.
Page 9 of 9
Best property management in Canberra! As a landlord, I have had quite a few negative experiences with LJ Hooker and Independent Property over the years not listening to my wishes as an owner and not following up properly with inspections/issues at the property. With Distinct, it has been an absolute dream. They take care of EVERYTHING, they actually listen to you, and they are quick to get back to every enquiry/request. The team are amazing and I recommend them to everyone! Thanks for looking after my property guys - I really appreciate it :)
A big thank you to Rianah Property Manager extraordinaire... Her calm, helpful and efficient manner facilitated the smooth process of property rental. Would definitely seek out Distinct Property again for a rental.
Rianah always managed our property with cool professionalism. Requests were followed up when prompted. During our final, there was a dispute (as our property had changed management to distinct), however, at no point did I feel like I was arguing with Rianah. Instead, it genuinely felt like we were working through the issue together, without accusations or otherwise. I highly recommend and praise her for her diligence, professionalism, and prompt service.
We just moved into a rental property - The staff at Distinct were extremely efficient and transparent throughout the entire process. We had removalists arriving at an ungodly hour and she came and met us at the property before work to make sure we would have access. If only we could leave more stars than 5!!! :)
Distinct has been fantastic to deal with throughout the process of letting out my property. Very helpful in answering my questions and accomodating any of my requirements. Would recommend.
We’ve been very happy with Distinct’s Property’s management of our rental property! Very professional and responsive to any questions we’ve had! Thank you, Kirsty and the team!!
Despite having some issues early on in the lease due to issues outside of their control, Distinct has been amazing. As a tenant, it is great to have such a responsive and effective property manager and I would use it in the future both as a tenant and as an owner.
We have found Distinct Property Management, to be both professional, knowledgeable, and efficient whilst performing job as our Property Manager. Highly approachable, down to earth, and has always responded promptly to any concerns/issues we've had about the property.
I consider myself extremely lucky, being a first-time investment property owner and using Distinct Property Management right from the start. For the past few years, they have continually gone above and beyond for their clientele and maintain exceptional communications with any issues for the properties they manage. I have referred many investment property owners to Distinct and have defended them in front of other real estate agents attempting to poach my business. No other property management service has come close to offering the same standard of service as Distinct Property Management, nor have I seen any other property management service provide the extra little details that they do. I highly recommend Kirsty, and the team to look after your property.
Amanda and Rianah are excellent and take all the worry out of managing my rental properties. They are great at keeping me informed in real-time on everything that is happening and the distinct portal is a great tool for property owners.
As a first-time property investor, I trust Distinct to manage my property on my behalf. Reliable and extremely prompt in responding to emails, phone calls, and property maintenance issues. Takes care of both tenant's and owner's interests efficiently and equally well. Highly recommended!
I highly recommend Distinct Property Management. It's rare to find someone that will go the extra mile to help a tenant and make them feel wanted and like a friend, she is amazing and an asset to Distinct. Thank you.
Kirsty was a really good property manager. She replied to emails promptly and answered any questions that I had. She has a lot of patience and is a very friendly and understanding person.
I've been using DistinctPM since the beginning and would recommend them to anyone seeking a property manager whose proficiency and high level of customer satisfaction outshines the competition. Knowledgeable; on the ball; darn friendly.
My friend and I have had the most wonderful experience with Distinct Property Management. She walked us through everything for trying to rent for the first time. She has been so mind and patient with us. All I can say is thank you so much. Thankyou thankyou!
Exceptional service, great rental returns, and reliable tenants have been my experience with the team at Distinct. Been a landlord customer for several years now and I am so happy I refer them all the time, and they never let me down. Thank you to the team at Distinct for taking such good care of my properties, and my friends' properties. Marty
Distinct property has been fabulous. With their sole focus on landlords and tenants rather than sales they really deliver results. They have managed 2 properties for me and gone above and beyond with assisting in getting defects fixed in my new apartment. Nothing is too much trouble, they are friendly and knowledgeable. I've had a few agents over the years and this team are by far the best. Couldn't recommend them more highly.
Great to deal with, quick responses to any request or enquiry, and really nice people
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